Skills

User Research

Competitive Analysis

Research Synthesis

Workshop Facilitation

Concepting

Information Architecture

Hi- and Lo-Fi Prototyping

Client Management

Video Editing

DELIVERABLES

Personas and Archetypes

Customer Journey Maps

Design Principles

Service Design Blueprints

Storyboards

Task Flows and User Flows

Product Requirements

Annotated Wireframes

Interactive Prototypes

SOFTWARE

Adobe InDesign

Adobe Premier

Axure

InVision

MS Office

Omnigraffle

Pop App

Sketch